FAQ

Welcome to the Enveds FAQ Page

Here you'll find answers to the most common questions about our products and services. If you can't find the information you're looking for, please feel free to contact us.

General Questions

Q: What types of massage chairs do you offer?
A: We offer a wide range of massage chairs, including full-body massage chairs, zero-gravity chairs, and therapeutic chairs with various features like heat therapy, air compression, and customizable massage programs.

Q: Where are your massage chairs manufactured?
A: Our massage chairs are sourced from top manufacturers around the world known for their innovation, quality, and reliability.

Ordering and Shipping

Q: How do I place an order?
A: You can place an order directly through our website or by contacting us via phone or email. Our team is always ready to assist you with your purchase.

Q: Do you offer free shipping?
A: Yes, we offer free standard shipping on all orders within the continental United States. For expedited shipping options, additional charges may apply.

Q: How long will it take to receive my order?
A: Standard shipping typically takes 5-7 business days. Delivery times may vary depending on your location and the availability of the product.

Returns and Warranty

Q: What is your return policy?
A: We offer a 30-day return policy on all our massage chairs. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, minus any shipping fees. Please refer to our return policy page for more details.

Q: Do your massage chairs come with a warranty?
A: Yes, all our massage chairs come with a comprehensive warranty covering parts and labor. Warranty terms vary by product, so please check the specific product page for details.

Product Support

Q: How do I assemble my massage chair?
A: Most of our massage chairs come with easy-to-follow assembly instructions. Additionally, we offer video tutorials on our website to guide you through the process. If you need further assistance, our customer service team is here to help.

Q: What if my massage chair requires service or repair?
A: If your massage chair needs service or repair, please contact our customer service team. We will assist you with troubleshooting and, if necessary, arrange for a technician to service your chair.

Contact Us

Q: How can I contact customer support?
A: You can reach our customer support team via email at contact@enveds.com or by phone at +18039690239. Our team is available to assist you with any questions or concerns you may have.

Thank you for choosing Enveds. We are committed to providing you with the best products and customer service. If you have any other questions, please don't hesitate to reach out to us.